Fequently Asked Question

For any inquiries and feedback from customers, we will respond patiently and meticulously; for any inquiries from customers, we will give professional and reasonable quotations with speed.

General FAQ

We have our own factory. At the same time, we also have a professional sales department. We are a company integrating industry and trade.

We offers a full range including OEM, ODM cooperation style and absolutely your logo could be branded on the products.

Not only color and pattern options, but we also do full research on the product improvements.

We accept T/T, Paypal, Western Union, etc.

Our sample delivery time is 5 working days including shipping, and first-order usually takes 15 working days.

The lead time is various according to quantity. Usually is 15-20 days after receiving your bank receipt. If your order is urgent,we will try our best to make it in time.

our customers are coming from all over the world

Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Yes, we have 100% test before delivery

1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.

We are online 24 hours nearly from Monday to Saturday. Please leave this message if we are offline,we will reply you as soon as back to work.

Below is the detail shipping procedure:

1) We send the item to our shipping company first.

2) Then our shipping company will send it to Hong Kong.

3) Then DHL Hong Kong will pick up the item.

4) Then we will give you the tracking number.

1) The time to prepare the product is about 7-10 days,

2) We send the product to the shipping company and the machine will stay in the shipping company’s warehouse for about one week. This is called LCL period.

3) The time from ShangHai port to your port is about 15-45 days.

Usually, we will need about 7-10 days to prepare the order after receiving the payment.

And if send by DHL air way, it will need about 7 days to reach you.

So totally it will need about 14-17 days if you choose DHL air way to your door.

Quick Contact